Communications

During an emergency there may be a failure of the telephone systems. Rapid and accurate communications are vital in providing prompt rescue response for emergency situations. No communications medium fills the "rapid" part of that order as well as radio. The "accurate" portion of the equation is the responsibility of well trained and experienced radio operators. MERRAG provides the Montecito community with both.

MERRAG has a substantial two-way radio system that reaches throughout Montecito. The radio system has base units both at the Fire Department and in the MERRAG mobile communications vehicle. Additionally, over twenty Montecito institutions and homeowner groups are equipped with MERRAG two-way hand-held radios. In the event of an emergency this system swings into action.

Institutions and homeowner groups can report their individual situations to MERRAG in the Disaster Operations Center (DOC) and MERRAG will take the appropriate response. The message is either presented directly to the Fire Department's dispatch or, in the case of non-life-threatening situations, MERRAG personnel will intervene to remedy the situation. The presence of MERRAG volunteers permits the Fire Department to concentrate their personnel on the most serious situations.

The MERRAG radio carrier volunteers are extensively trained in the accurate transmission and receipt of two-way radio messages. The MERRAG radio system is regularly tested to be certain that it will perform as required in an emergency.